Frequently Asked Questions

Everything you need to know about our authentic Japanese-inspired collections.

Where does Kimonoji ship its products?

We offer worldwide shipping. Delivery times vary by region, with standard domestic shipping taking 3-5 business days and international orders taking 7-14 business days.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.

How do I ensure I choose the right size?

Each product page features a detailed size guide. Since our designs often feature traditional Japanese silhouettes, we recommend checking the specific measurements for chest and length before purchasing.

Are the fabrics sustainably sourced?

Yes, Kimonoji is committed to ethical fashion. We use high-quality natural fibers and work with certified manufacturers who prioritize sustainable production methods.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my kimono-style garments?

To preserve the delicate embroidery and fabric quality, we recommend hand washing in cold water or using a professional dry cleaning service.