Returns & Exchanges
At Kimonoji, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a 30-day return policy for all unworn and unwashed apparel.
1
Initiate Your Request
Log into your Kimonoji account and select the order you wish to return to receive a Return Authorization number.
2
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside.
3
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing